“This is critical. This email must go out in the next 7 minutes.” That is how much time a client of mine was recently given to send an important email announcement to their entire customer base. The company she worked for (which will remain anonymous) is a software security vendor. The email was intended to … More Using Eloqua for Crisis Communications
Following the various discussion forums out there, you’ll find “marketing operations staffing practices” is a perennial hot-topic (recent examples found on LinkedIn, Topliners and MarketingProfs). The points of view offered in these forums typically revolve around the merits of outsourcing this-or-that type of activity; which outsourced or in-sourced work lead to a tangible economic return … More Marketing Operations: Is Contracting Out Worth It?